University Library services during COVID-19

Library Opening Hours

Up to date opening hours are available on our website.

Access to UWA libraries is currently restricted to UWA campus card holders only, in order to reduce the number of people using the libraries, and to prioritise the health and safety of UWA students and staff.

Individual study spaces, Library PCs, WiFi, printing facilities and print collections are available on site. Group Study Rooms are closed.

The University Library is following the WA Government Roadmap for COVID recovery. We envisage all library spaces will re-open in Phase 5.

Library Assistance

Library staff are providing virtual assistance in real time through video kiosks, live chat, email or phone. Contact us  during library opening hours.

Live chat is available from 8am-8pm Monday to Thursday; 8am-5pm Friday via our website.  Look for the ‘Chat with us’ button.

Where required, your initial enquiry will be directed on to specialist librarians or IT staff who can provide expert advice and solutions.

Access to print collections

  • Print items can be requested via OneSearch and picked up at any library.
  • Collection items do not need to be returned during COVID-19, with the exception of requested loans and High Demand items. Please renew your loans via My Library Account, and contact us if you have any questions.
  • A scanned copy of a book chapter or journal article can be supplied to UWA students and staff, in accordance with copyright limits, via OneSearch - search for the item and sign in for all your requesting options. Scanned items will be supplied by email.
  • The High Demand collections in the EDFAA Library has been temporarily relocated to the Reid Library. 

Get It interlibrary loans

All interlibrary loan services have recommenced as of 8 June. Get It requests for books and physical items can now be submitted through OneSearch. Due to closures of partner libraries overseas, some requests may not be able to be fulfilled. Find out how to submit a Get It request here

Library support for students, researchers and teaching staff

The Library will continue to assist staff and students with finding, using and referencing information relevant to their research or study as well as assisting with copyright, UWA profiles and research support. We can help you via email, or set up a phone call or online meeting with you (via Zoom or Teams).

Learning Online

Get set up to access all the online learning tools being used by UWA to deliver unit content, with our Learning Online guide.

Student IT Support

Troubleshoot at home using the Student IT support guides. You can also contact us to get help with UWA systems and software.

Librarians are available

8am-5pm Monday to Friday.
Students please contact us via AskUWA -
UWA Staff please email your faculty librarians:

Copyright Support

For UWA staff we have put together some advice on copyright and digital resources which may be relevant when you are transferring your teaching into online modes.

Book a Librarian and STUDYSmarter Online Consultations

The WRITESmart and Maths & Stats drop-in sessions that are provided by the Library and STUDYSmarter teams have now been moved to online consultations.

  • For help with finding information resources and referencing, students can book an online consultation with a librarian. Book a Librarian.
  • For writing and study advice, or assistance with maths and stats, students can book an online consultation with a study skills advisor. Book a STUDYSmarter Online Consultation.

Live Chat

Live Chat is available from our website and via OneSearch 8am-8pm Monday to Thursday; 8am-5pm Friday. Look for the ‘Chat with us’ button.

Study Success @ UWA online unit

The Library and STUDYSmarter teams have also created a unit in the LMS called Study Success @ UWA, designed to assist students who are studying remotely by progressively developing their study skills across the semester. This is available to all students.

COVID-19 safety in the UWA libraries

UWA libraries are currently restricting access to UWA campus card holders and encouraging use of the library only for essential services, such as access to PCs, Wi-Fi, study space and print collections. This approach reflects current health advice about minimising social contact.

Other measures being taken in the libraries are:

  • Library staff are providing virtual assistance in real time through video kiosks, live chat, email, SMS and phone.
  • Seating arrangements have been adjusted in the libraries to create a 1.5 metre separation where possible.
  • Group study rooms and booths are closed
  • Events in learning spaces are cancelled
  • Events in the LibLab space are cancelled
  • Regular cleaning is being undertaken throughout the day including disinfecting of surfaces, floors, and equipment such as keyboards.
  • Hand sanitiser and disinfectant wipes are being provided for library users.

Access to Special Collections and Archives

Special Collections and Archives is open to UWA staff and students by appointment. 

Please email your queries to or