IT and printing support
Discover the support services available to you for University IT and our printing systems.
Using your personal devices at UWA
The Library provides assistance at Information Desks to students connecting to or experiencing issues using our services from their laptops, tablets and smartphones. We partner with University IT to provide student IT support services. Where Library Information Desk staff are unable to resolve your issue we can refer you to TechDesk, the advanced student IT support team which operates from the ground floor of Reid Library 9am-4pm Monday-Thursday and 9am-12pm Fridays or assist you in submitting a help ticket outside of these hours.
Library computers
There are more than 500 computers available across Library locations on campus. You can work on documents using a USB storage device and, if you’re a UWA student or staff member, you can access your network home drive. Selected computers also offer specialised software as well as productivity software, such as Microsoft Office, which is on all computers.
Access
Pheme
Pheme is UWA's access management system. Use your Pheme password along with your student number to access a range of online UWA services
PhemeUnifi
Unifi is UWA’s wireless network. Access is available on campus for enrolled students and can be used for free on up to three devices at a time.
UnifiStudent email and collaboration tools
Access a suite of comprehensive student communication and collaboration tools to keep in touch with the University and group members.
Student email and collaboration toolsNetwork storage
Store and access your work without the hassle of USB devices. Access your network storage drive on Library
Network storageRemote access
Connect to the UWA network remotely to access on-campus resources such as online journals
Remote accessSharing large files
Securely store, access and share large files on the high-speed AARNet network.
Sharing large filesPrinting, copying and scanning
Whether you need to print lecture notes, photocopy a book chapter or scan and send a sketch, the Library offers a range of facilities to help you do this.
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Stay in touch
Contact us to receive help and support from our friendly, knowledgeable staff. You can also share your feedback or make a suggestion.