Multi-Factor Authentication (MFA)
Why MFA?
Cyber threats are constantly evolving, and passwords alone are no longer enough to keep systems and information secure. MFA significantly strengthens account protection by requiring a second form of verification—such as a code from a mobile app or device notification—before granting access to UWA services.
Even if a password is stolen or guessed, MFA acts as a critical safeguard that helps prevent unauthorised access to your accounts and sensitive data.
How does MFA work?
Once you have setup MFA, accessing a UWA service begins as usual with your University ID and password. After your credentials are validated, you will receive an MFA prompt—most commonly a push notification, although you may opt for a one-time code sent by SMS or an automated phone call.
Simply approve the notification, enter the code, or confirm the call to complete your sign-in.
To minimise disruption, these prompts typically appear only when you sign in from a new device or a different location.
How to set up MFA
Detailed guides are available below, which provide step-by-step instructions for our recommended MFA setup. It typically takes around 10 minutes to configure MFA, and you will need a smartphone and computer.
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MFA for your Uni ID account
Follow these steps to set up MFA for your Uni ID account (staffnumber@uwa.edu.au) for the first time, including configuring a backup MFA method:
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MFA for your Employee Self Service (ESS) account
The first time you log in to ESS, you'll be asked to choose whether you want to use the Authenticator app or your email address to respond to MFA prompts. Select the guide below based on your preference:
Set up MFA for ESS using the Authenticator app (recommended method)
How to update an existing MFA setup
When getting a new device or phone you may need to update your MFA setup. The guides below provide step-by-step instructions to manage your MFA setup.
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MFA for your Uni ID account
Follow these steps to manage your existing MFA setup for your Uni ID account (e.g., you've got a new smartphone or phone number):
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MFA for your Employee Self Service (ESS) account
Follow these steps to manage your existing MFA setup for ESS (e.g., you've got a new smartphone or phone number):
Support
If you're having issues with MFA, please get in touch with our helpful support areas:
UWA Students UWA Staff, HDR Students and Visitors