International student essentials

Let's get started

As a new international student, you can get in touch with our team to get support throughout your studies through one-on-one consultations and help connecting to other services we offer.

If you're an international student completing a degree, find out information for release requests, approved leave, academic progress and being under 18, or visit our Overseas student health cover page or view Information for student visa holders. For further advice and support, contact our International Student Adviser.

If you've joined us from overseas on a study abroad or student exchange program and have questions or need support, contact our team at the Global Learning Office who can help with enrolment, your visa and visa conditions, credit transfer and academic transcripts.

If you’re an Australia Awards student, we can help you with a range of support services. Contact our International Sponsored Students Coordinator on +61 8 6488 1785 or https://ipoint.uwa.edu.au/app/ask/c/93.

""

Before you leave home

Check out our comprehensive guide to moving to UWA and Perth at our Future Students website.

Or download our Pre-departure guide for everything in one place.

During your studies

Our advisers are passionate about making sure you feel at home with us. Call or email us, or make an appointment to have a chat about:

  • Settling into Perth and UWA
  • Your visa and visa conditions
  • Working while studying
  • Homesickness or feeling overwhelmed
  • Bringing your family
  • Juggling your studies (work/life balance)
  • Help with your study load and managing priorities
  • Meeting other people on campus and at social events and excursions
  • Referrals to services        
  • Returning home

Information about scammers

It's important to be aware that scammers can try to target international students studying in Australia. A scammer is an individual or organisation that make money using illegal methods, especially by tricking people. While there's nothing to be alarmed about, the best way to beat scammers is to know what to look out for, and the steps you can take to protect yourself. 

 

  • Suspicious behaviour
  • If you receive a message
  • If you've been scammed
  • Being asked for personal information such as a password, credit card number or access to your computer
  • Receiving an ‘urgent’ text message, email or phone call asking you to click a link or call a number
  • A call, email or text from someone pretending to be from an organisation, such as a bank, computer company, consulate, VISA/immigration official or tax office
  • Any communication with bad spelling, an usual sender name or email address
 
  • If you answer a phone call and you’re suspicious, hang up immediately
  • Delete any text messages 
  • If the message is claiming to be from a known organisation, check the contact details on their official website, or call them to ask if they sent any communications
  • Never share your personal information, clink on any links or send any money 
  • Contact your bank immediately and advise them you might have been scammed. Cancel your credit or debit card 
  • Contact your phone company 
  • Notify our International Student Advisors on help-international@uwa.edu.au
  • Report the scam to the WA Government through the online form at ScamNet 

For more information, visit UWA IT Cyber Security, Australian Cyber Security Centre and Scamwatch who have useful information available in different languages.

Release requests

If you’re considering transferring to a different education provider and need to be formally released, review the Student Transfer Request section of the ESOS Act or the National Code of Practice for Providers of Education and Training to Overseas Students 2018 for further information.

  • You are currently studying at UWA
    • If you have already completed one full-time semester of studies at UWA, you are not required to submit an application to be released and transfer to another Australian education provider.
    • If you are currently studying in your first semester at UWA, and want to leave the course before the semester is over, an application must be submitted in writing, together with the Letter of Offer from the new education provider, and other relevant documents, to the International Student Support Office.
    • Assessment and notification of the result will be completed within 10 University working days.
    • After notification of the decision, you must log into studentConnect to withdraw from your course.
    • When you have shown that you have withdrawn, the outcome will be recorded and automatically reported to the Department of Education and Training. You are advised to contact the Department of Home Affairs to seek advice regarding your student visa.
    • If a release to transfer is refused, the criteria used and the reasons for refusal will be given to you in writing, together with advice that it is possible to lodge an appeal if you think there are sufficient grounds.
  • You are currently studying with a pathway provider, or have just completed your pathway course
    • If you are currently enrolled in a pathway provider course (eg, Taylors College, Canning College, or CELT), and do not wish to continue your studies in your principal course at UWA, an application must be submitted in writing to UWA Admissions.
    • If you have just completed your pathway course, and have not yet commenced studies in your principal course at UWA, an application must be submitted in writing to UWA Admissions.
    • Your application must include a completed International Student Release Form, and the required supporting documents outlined on the form.
    • Assessment will only begin once all required documents have been received.
    • Assessment of the request and notification of decision will be completed within 10 University working days.
    • If the release to transfer is granted, your Confirmation of Enrolment (CoE) will be cancelled. You are advised to contact the Department of Home Affairs if you have queries about your student visa.
    • If a release to transfer is refused, the criteria used and the reasons for refusal will be given to you in writing.
    • You will have the right to appeal against a refusal if you think there are sufficient grounds.
    • The final decision will be recorded and automatically reported to the Department of Education and Training.
  • You have accepted an offer to study at UWA, but have not commenced studies
    • If you have accepted an offer to study at UWA, but decide to withdraw before the semester starts to study at another Australian education provider, an application must be submitted in writing to UWA Admissions.
    • Your application must include a completed International Student Release Form, and the required supporting documents outlined on the form.
    • Assessment will only begin once all required documents have been received.
    • Assessment of the request and notification of decision will be completed within 10 University working days.
    • If the release to transfer is granted, your Confirmation of Enrolment (CoE) will be cancelled. You are advised to contact the Department of Home Affairs if you have queries about your student visa.
    • If a release to transfer is refused, the criteria used and the reasons for refusal will be given to you in writing.
    • You will have the right to appeal against a refusal if you thinks there are sufficient grounds.
    • The final decision will be recorded and automatically reported to the Department of Education and Training.
  • Circumstances in which a release to transfer will normally be granted
    • If you do not meet the entry requirements for your principal degree course after completing your pathway course.
    • Where UWA is unable to deliver the course as stated on the written agreement.
    • Where there is sufficient evidence of compassionate or compelling circumstances that suggests the transfer will be in your best interest. ‘Compassionate or compelling’ circumstances are generally beyond your control and which has an impact on your course progress or wellbeing.
    • If you are sponsored by a government body, and the sponsor has provided written authorisation supporting your transfer.
    • Where there is evidence that your reasonable expectations about the course are not being met, where those particular expectations had been set through correspondence between you an UWA or through marketing materials given to you.
    • Where there is evidence that you were misled by UWA or an agent regarding the course, and the course is therefore unsuitable for your needs or your study objectives.
    • Where an internal or external appeal on another matter results in a decision or recommendation to release you from UWA.
  • Circumstances in which a release to transfer will not be granted
    • If UWA forms the view that the transfer is against your best interest.
    • If you have met the entry requirements to your principal degree course at UWA and have requested to transfer to a similar course at another education provider.
    • If the transfer may jeopardise your progression through a package of courses or would be detrimental to your future study plans.
    • If UWA determines that you are trying to avoid being reported to the Department of Home Affairs for failure to meet UWA’s attendance or academic progress requirements.
    • Where you do not have a valid letter of offer from a CRICOS-registered education provider.
    • Where you want to transfer to a similar course at another education provider with lower tuition fees.
    • Where you have requested to transfer to a lower Australian Qualifications Framework (AQF) level course. You will be required to apply for a new visa if you wish to transfer to a course that is at a lower AQF level.
    • Where you have not provided or provided insufficient evidence of compassionate or compelling circumstances.
    • Where there is evidence to suggest that you have not utilised the full range of support services available at UWA to assist you with academic and personal issues.
    • Where your actions have caused UWA to form the view that you are not a genuine student or genuine temporary entrant (e.g. absence from orientation events, low attendance rate, failure to access support services, radical change in academic direction, etc).
    • If you are sponsored by a government body, and the sponsor has not provided written authorisation to support the transfer.
    • If you are under 18 years of age, and your parent or legal guardian has not provided written authorisation in support of your transfer.
  • Appeals
    • If a release to transfer has been refused, you have the option to internally appeal the outcome within 20 University working days.
    • If you choose to appeal the refusal, assessment and notification of the appeal outcome will be completed within 10 University working days.
    • If you are not successful with the internal appeal, you have the right to access an external complaints and appeal process.
    • The purpose of the external complaints and appeals process is to consider whether the University has followed its policies and procedures, rather than make a decision in place of the University.

Approved leave

If you’re on a student visa and want to take leave from your studies, get in touch with us to discuss your circumstances and eligibility before lodging an application. For your application to be approved, the circumstances of your request need to be compassionate or compelling, with supporting documents. Read the University Policy on Student Enrolment, including 4.1 Approved Leave.

Last date to lodge an application

  • Semester 1, 2020: 10 April 2020
  • Semester 2, 2020: 11 September 2020
  • Trimester 1, 2020: 13 March 2020
  • Trimester 2, 2020: 26 July 2020
  • Trimester 3, 2020: 16 October 2020

If your application for approved leave is not granted and you don't enrol in any units in the given semester or trimester, you'll be considered to have discontinued from your course and your Confirmation of Enrolment (CoE) will be cancelled, notifying the Department of Home Affairs. In this event, you’ll be required to re-apply for admission if you wish to return to UWA.

Academic progress

 

If you are having trouble keeping up or understanding any subjects, UWA offers a variety of free academic support for all students. If you’re having difficulty with a unit, contact your unit co-ordinator or tutor to seek further advice on the topic you're having difficulty with. STUDYSmarter also runs events, drop-in sessions and workshops to help you succeed in your studies. If you are concerned about progressing in your course or have other concerns that are affecting your studies, contact the International Student Adviser.

Under 18 students

 

If you’re under the age of 18 and have chosen UWA as your guardian, the University is responsible for your Confirmation of Appropriate Accommodation and Welfare (CAAW). By signing your CAAW, UWA takes responsibility for your accommodation and welfare under the following conditions:

  • You are under 18 years by the first day of your commencing semester
  • You will reside in UWA-approved accommodation
  • You will not breach any University policy or procedures or any accommodation procedures or guidelines set out by the University’s approved carers and accommodation providers
  • You will inform International Student Support of any proposed changes to your accommodation prior to taking any action
  • You will attend induction sessions organised by International Student Support at the beginning of each semester
  • You will attend fortnightly meetings with your assigned guardian/carer

Our team also provides follow-up support by checking in on your wellbeing and accommodation arrangements, conducting home visits every six months, meeting with you if you have any problems or concerns, and managing your enrolment and academic progression.

Returning home checklist

 

Avoid a last-minute rush by planning and preparing your return home.

Finances

  • Clear any outstanding payments such as rent or bills
  • Lodge your tax return by the end of October
  • Pay any outstanding amounts on your credit card
  • Contact your superannuation fund to ensure you receive any benefits or refunds you’re eligible for
  • Check whether you’re eligible for a refund on any goods you’ve bought in Australia through the tourist tax refund scheme
  • Contact your health cover provider if you think you're due a refund on your Overseas Student Health Cover 

Accounts

  • Close your Australian bank account and make sure you have enough money for your journey home
  • Terminate any contracts like your phone or internet
  • Finalise all medical bills/claims and get a copy of your medical records to take home with you

Accommodation

  • Check the details of your bond repayment
  • Check your lease for any other requirements when vacating your property

University

  • Make sure all university fees and any library fines are paid
  • Return all library books and anything else you’ve borrowed
  • Organise to attend your graduation
  • Update your contact details online in case we need to get in touch

Don’t forget!

  • If you’re planning to remain in Australia after your student visa has expired, ensure you have the correct visa
  • Arrange for mail to be forwarded to your home address via Australia Post
  • Leave enough time to sell anything you’re getting rid of like a car, furniture or clothes
  • Arrange to send any luggage separately or pay for excess baggage

Contact International Student Support

Phone symbol
Phone
International Student Adviser
Email symbol
Opening hours symbol
Opening hours
9am to 4pm
Monday to Friday
Map symbol
Location
Room 1222, First Floor, Student Central

Contact our Australia Awards team

Phone symbol
Phone
Coordinator
Phone symbol
Phone
Administrative Assistant
Map symbol
Location
Room 1222, First Floor, Student Central

Contact the Global Learning Office

Email symbol
Email our team
Get in touch with us
Email symbol
Send a query
Visit askUWA to post a question
Opening hours symbol
Office hours
8.30am–5pm, Monday to Friday
Map symbol
Location

Student Central, Social Sciences South Building

X
Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.
Confirm