Overseas student health cover
The Australian Government's Department of Home Affairs requires all international students applying for a student visa to have Overseas Student Health Cover (OSHC) for the entire duration of their student visa. OSHC is offered by a number of providers, and you can obtain OSHC from the provider of your choice.
OSHC assists you as a student visa holder to meet the costs of medical and hospital care you may need while in Australia. OSHC may include ambulance cover and limited pharmaceuticals. When you apply for a student visa, you must show the Department of Home Affairs that you have OSHC for the duration of your visa or that UWA is arranging OSHC on your behalf as indicated on your Confirmation of Enrolment.
Enquiries and claims
UWA has a ‘preferred provider’ agreement with Allianz Global Assistance. On acceptance and payment of your first tuition amount and OSHC, UWA will arrange health cover with Allianz Global Assistance for the anticipated length of your student visa.
Due to COVID-19, from 13/03/2020, Allianz will temporarily remove the Overseas Student Health Cover (OSHC) representative from UWA and other universities around the globe. If you need assistance, you can contact Allianz 24/7 on 13 67 42 or visit their website.
Purchasing your OSHC and membership card
OSHC is offered by a number of providers and you can choose which of these you want to purchase it from.
- Purchase through UWA
UWA can arrange your OSHC for you, which gives you extra benefits. If you would like the University to organise your cover for you, it will be purchased through Allianz Global Assistance, our preferred provider, if you are joining for the first time. UWA provides ‘Essential’ policies, which provide additional coverage such as maternity and mental health cover. When you receive your offer of admission, it will include a quote for your insurance if you indicate that you would like us to arrange it.
- Purchase through an external provider
You can choose to purchase your OSHC directly through an external private health insurance provider or your agent, but be sure to check the level of coverage you’ll receive under their policies, and understand what is and isn’t covered.
We do recommend that you have your eyes and teeth checked before you arrive in Australia as dental work and glasses are generally not covered under OSHC and are relatively expensive in Australia. You can purchase cover for these extra services at an additional cost.
e-Membership card and number
You’ll be able to order your e-Membership card through the Allianz OSHC website or My OSHC Assistant app about two weeks after you have completed your student enrolment process. Your policy number is usually your student number followed by ‘UWA’. For example, if your student number is 20010010, your policy number would be 20010010UWA.
Extending your cover
It’s your responsibility to ensure your health cover is current for the full length of your visa. To extend your health insurance, contact your health insurance provider directly. Allianz OSHC members can renew their Allianz OSHC online.
Medicare and Reciprocal Health Care Arrangements
If you’re in Australia on a student visa from the United Kingdom, Sweden, the Netherlands, Belgium, Slovenia, Italy or New Zealand, you can also apply for Medicare under your country's Reciprocal Health Care Agreements. Students from Norway, Finland, Malta and the Republic of Ireland are not covered by the agreements with those countries.
Any Medicare coverage you are entitled to under a Reciprocal Health Care Agreement will be in addition to OSHC. Having reciprocal access to Medicare does not exempt you from needing to take out OSHC.
If you withdraw or complete your studies early, depart Australia or change visa status, contact your OSHC provider to see if you’re eligible to receive a partial refund of any fees paid in advance. If you’re now a temporary or permanent resident visa holder and therefore no longer require OSHC, you need to provide your visa information to the Fees team via askUWA and to the Allianz team.