We understand that sometimes life presents unforeseen challenges that can have a serious impact on your finances.
There are several avenues for seeking assistance and discussing concerns you might have relating to your fees, studies or personal situation. If you find yourself struggling financially, we may also be able to provide you with financial assistance through UWA’s Study Support Fund. This fund is available to support full-time and part-time eligible students with grants from $500 to $1500.
Financial hardship payment extensions
If you have recently experienced significant, unexpected circumstances beyond your control that have impacted on your ability to make on-time payment of your fees for the coming semester, we would like to hear about it. There may be grounds to award you a short extension of time to pay this semester’s fees.
Submitting an application does not guarantee it will be approved. It is a condition of your UWA Acceptance Contract and CoE that all fees are paid in full on time; fee extensions will not be approved on an ongoing basis.
Due date: Tuition fees are due to be paid in the first week of semester. As such, completed applications should be received before the start of the semester.
Where can I get advice?
If, after reading through this information and the application form, you would like to speak with someone about your circumstances and your options, make an appointment to see the International Student Support team via askUWA. They can also provide you with advice about completing a Fee Extension application and the sorts of documents you need to submit as evidence to support your case.
Submitting an application does not guarantee it will be approved. We will send you a confirmation email within 10 working days to let you know we have received your application or if we need further information.
Completed applications will be considered within 20 working days of receipt, and an outcome notification will be sent to your UWA student email account.
If your application is approved, you will need to complete the Acceptance Form within 10 working days to confirm you wish to accept the offer of a payment extension, and to confirm you understand any conditions attached to that extension. Extensions will not be granted beyond the end of the teaching period of the semester for which the extension is granted.
If your application is not approved, you have 20 working days from receipt of the outcome notification to pay your fees to avoid cancellation of your enrolment and, if applicable, your CoE.
If you are unsatisfied with the outcome of your application and believe you have grounds, you may submit an appeal within 20 working days of receiving the outcome notification. Details of the appeal process will be included in the outcome notification.
Grounds for appeal
You may have grounds to appeal if you can demonstrate:
- the application or assessment process was procedurally irregular or unfair
- new information is available that could not reasonably have been provided at the time of the application process and that, in all likelihood, would have affected the application outcome, or
- the application outcome was not fair or reasonable.
Outcome of appeal
You will receive an email acknowledging receipt of your appeal within 10 working days of submitting it. You will receive an appeal outcome within 30 working days of receipt of appeal or, where this requirement is not met, a progress update in writing every 10 working days thereafter.
Encumbrance and late fee
An encumbrance will be added to your account while you have any outstanding balance of fees, even if you are granted a payment extension. This will prevent you from graduating, re-enrolling and/or receiving a CoE extension, academic documents, unit results, admission to a new course or release request. This may affect your ability to apply for future visas. The encumbrance will not be removed under any circumstances.
If you are granted a payment extension, you will not receive a late fee unless you do not make full payment by the extension date. There will not be any extensions of the extension date. If full fees are not received by the extension date, this may also result in your enrolment and, if applicable, CoE being cancelled, which may have implications on your visa.