Easypark app hero

Parking FAQs 

At the start of 2024, the University introduced EasyPark, a digital parking permit system to make parking more convenient for our students, staff and visitors at UWA. 

What you need to know

For students and visitors

There's no more distinction between student and visitor parking areas. Instead, new yellow (student and visitor) bays are available for both. (Exception: This applies to most areas. However, at UWA Health Campus (Car park 101) - only students with an eligible EasyPark UWA account can park).

 

For staff

Annual parking permits will not be issued for the remainder of 2024, however, staff can use pay-as-you-go (PAYG) parking. Eligible UWA staff can park in designated red (staff) parking bays.

Full details for staff parking are available on the Staff Intranet.

Benefits of EasyPark

  • Start and stop your parking using your phone, from anywhere
  • Only pay for the time you use
  • Reminders when your parking session is about to expire
  • No charge for a parking session under 30-minutes (one session per day)

UWA's paid parking applies Monday to Friday, 8am to 5pm. Parking after these hours is free (unless signposted otherwise - always check the parking signs).

How to use the EasyPark app

EasyPark instructions

Download the instructions [PDF 4.9 MB]

 

FAQs

Changes to student and visitor parking areas

UWA has implemented changes to student and visitor parking areas for improved accessibility and convenience.

  • There is no longer a distinction between student (yellow) and visitor (green) parking areas. Instead, new yellow general purpose bays are available to students and visitors.
  • Eligible students registered with EasyPark will be charged the student rate for parking in these yellow (student and visitor) bays. Visitors will be charged the visitor rate.
  • The new yellow zones means easier access to conveniently located parking at student rates for eligible students.
  • The yellow bays, can be used by both students and visitors, with distinct pricing:
    • Student rate parking will be 50c per hour to a maximum of $2 per session*. A session is valid for a full day (i.e. If you park for 4 or more hours in one session, the maximum payment remains at $2).
    • Visitor rate will be $3 per hour.
  • There are a limited number of green (special reserved visitor) bays, which are exclusively reserved for use by visitors attending UWA clinics (optometry, sleep and podiatry, Oral Health Centre, University Club members and Lawrence Wilson Art Gallery visitors. Always check signage and bay colour for zone confirmation.
  • No charge for a parking session under 30-minutes (one session per day)

*Session validity: A session is valid for a full day. For example, if you park for 4 or more hours in one session in the same car park, the maximum payment remains at $2. You can park in yellow (student and visitor) bays for this price.

REMEMBER: Your session is valid only if you remain parked in the same car park. If you leave campus and park in a different car park, you must stop your old session and start a new one for the new car park. However, if you leave the car park and return to a different car bay within the same car park, that is allowed within the same session.

Using EasyPark

  • When can I start using EasyPark?

    The EasyPark parking system will be live from Monday 22 January 2024. 

  • Where do I use EasyPark?

    You use the EasyPark app for PAYG staff, student or visitor parking at UWA. You should always refer to parking signs for restrictions.

  • Can I still pay for parking at the parking machines?

    Yes, you can pay for parking at the parking machines using a credit card if you prefer not to use the EasyPark app, provided that parking machines are available in the area.

  • Where can I find these parking machines?

    Parking machines are ONLY located in yellow (student and visitor) and green (special reserved visitor) zones, NOT in red (staff) zones.

    Regardless of how you pay, you should always refer to parking signs for restrictions.

     

  • Phone doesn't support EasyPark?

    To pay for your parking using the EasyPark app, your phone must meet these following minimum requirements:

    • Android: minimum Android 6 Marshmallow (API 23)
    • iPhone: minimum iPhone 8 running iOS version 16

    If your phone does not support the EasyPark app, you can pay for parking sessions using the online EasyPark payment form. 

    Please note the following when using the online form:

    • Your parking session is only valid in yellow bays.
    • Ensure you locate a parking bay before submitting the form.
    • No refunds are available once the form has been submitted.
       

     

Student parking

Visitor parking

Getting started

  • To get started
    • All staff and students will be emailed a link from EasyPark - check your inbox from Monday 15 January for the email
    • Download the EasyPark app from your phone's App Store or Google Play
    • Create an account, register your car details and add a payment method

    Note: You can also create an account via the EasyPark website.

    • After you have created your account from the EasyPark emailed link, you will receive a confirmation email from UniPark on how to associate your EasyPark account to your UWA profile
  • How does the EasyPark app work?
    1. Ensure your vehicle registration number, payment details and student / staff details (where applicable) are recorded in EasyPark
    2. Add your parking area code (this will be on the signage in the carpark)
    3. Spin the wheel within the app to select your desired parking duration and click start parking to initiate your parking session
    4. If you leave earlier than planned, remember to stop your EasyPark session via the app. You will only be charged for the actual time you have stayed on campus
    5. Staff with a Permit can park in the red (staff) bays without needing to start/stop a parking session
  • Do I have to pay to use the app?

    No.

  • How do I add or change my payment details?

    Payment details can be changed in the EasyPark app or on the EasyPark website.

  • What if I don't have a smartphone?

    The EasyPark app is available for free download on iOS and Android devices. However, if you don't have a smartphone, you will have to park in the yellow (student and visitor) bays and pay visitor rates using the parking machines.

  • Who do I contact if I have issues using EasyPark?

    Please contact UniPark on [email protected] or 6488 1229 for issues relating to your UWA account.

    Issues relating to using the app should be directed to EasyPark directly, email [email protected] or call 1300 73 40 70.

Terms and conditions

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