Reports and Complaints

The use of the terms report and complaint can be quite confusing at times. A report/complaint can be received by UWA in many ways including:

  • direct contact via phone calls or in person;
  • via email or other electronic methods;
  • in writing by letter or via our online reporting form; or
  • in reports made by staff, students or UWA Security.

What these all have in common is that a person or an agency is letting us know that something has happened and there is usually an expectation that UWA will investigate the matter.

One of the main differences between a report and a complaint is that in a complaint, the complainant is usually the person directly affected and they are usually seeking some type of resolution.

Irrespective of what it is called, the University takes all reports/complaints seriously.  Listed below are the different types of reports/complaints that can be made and how to make them.

  • Lodge a complaint
  • Lodge a request for a review
  • Lodge a research related complaint
  • Lodge an external complaint or report
  • Lodge anonymous or protected reports and complaints
  • Report a child safety concern
  • Report a modern slavery concern
  • Report foreign interference
  • Report sexual assault or sexual harassment
  • Report student misconduct
  • Report the conduct of a non-student member of the UWA community
  • Report wrongdoing by a UWA staff member
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