Counselling and Psychological Services
Free confidential, professional service
Take advantage of UWA’s support services to help you adapt to life as a university student. You can access professional and confidential service for free, up to six times a year. Our goal is to assist you to better manage your concerns and succeed with your studies.
Visit us virtually
To help prevent the spread of Coronavirus and ensure support remains available to those in need, we have made distance counselling our default option. You can still phone the office to book a triage appointment on 6488 2423.
What you'll need
- Internet coverage/wi-fi at the time of your appointment.
- A laptop, tablet, smartphone for Zoom, or any phone for telephone counselling.
- The appropriate Zoom app for your device from https://zoom.us/download.
- A private space where you are free to talk openly with your counsellor. Places such as libraries, bus stops or any communal area are not suitable
- For video counselling, your device needs an operating video camera and microphone. Many devices have these built in, but not all do. If these are not available, you may have an instant chat session or switch to phone counselling.
- Provide a phone number and email in the comments section of a Zoom session so your counsellor can get in contact with you if the connection is not working as planned.
Accessing distance counselling
There are two channels that may be used depending on your circumstances:
- Online counselling (video or audio) sessions at UWA are offered through Zoom.
- Phone counselling sessions provided by the counsellor phoning you at the time of your appointment.
Advantages of online counselling
- No need to get to our offices in person, so it can be more flexible and convenient.
- Access counselling if you are in isolation for health reasons.
- We expect a greater choice of appointment times available.
My appointment is today…now what?
Your counsellor will use the information you provided to connect with you at the time of your appointment.
For online counselling, you will receive an email from your counsellor.
That email will contain a link that you click on to connect to your Zoom meeting with your counsellor.
When you join the meeting, be sure to select “connect with audio”.
Why see a counsellor?
Is your study being impacted by personal or interpersonal issues? Individual counselling sessions can look at a range of problems you may be facing such as:
- Feeling anxious in certain situations
- Stresses due to balancing the demands of family, study and employment
- Traumatic events (recent or older)
- Settling into life in Perth or moving away from home
- Difficulties and/or break-ups in relationships
- Problematic use of alcohol and/or other drugs
- Interpersonal skills
- Poor concentration, organisation, priorities and goal setting
- Study habits
- Managing relationships with staff and supervisors
- Pre-existing mental health concerns
- Or anything else that may be distressing or bothering you
In case you are unfamiliar with the way counselling services operate in Australia, our staff have worked with students from many different cultural backgrounds and we would like you to feel equally welcome to use our service
You may find some personal challenges come with studying in Australia that can include:
- adjusting to a different culture and language
- events that may occur in your home country
Workshops can provide you with helpful information to support your wellbeing and academic success. Our workshops are provided on request of faculties or student groups. If you would like to organise a workshop, get in touch with us.
You can choose to make an appointment to see a counsellor at UWA or you might prefer to use a service other than those provided by UWA. If you’re a domestic student, the Australian Government's Better Access to Mental Health Initiative allows access to counselling services through the Medicare system. Visit a doctor/general practitioner (GP) who can refer you to a psychologist, social worker or occupational therapist, and discuss a treatment plan with you. If you’re an international student, refer to our preferred provider agreement with OSHC World Care Insurance. This covers all Medicare-listed items including psychological services. You will still need to visit a GP for a referral though.
If you would like advice on an appropriate referral to an external service, we are happy to help.
Appointments are usually 50 minutes, but due to the changing nature of the service, shorter appointments may also be available. All appointments are confidential.
If you need to cancel your appointment, contact us on 6488 2423. You may also reschedule your appointment if something has come up that prevents you attending.
- Headspace offers support to young people aged from 12 to 25 years to reduce the impact of depression, anxiety, stress, alcohol and drug use, and to improve relationship issues associated with sexuality, sexual health, families, and bullying.
- Beyond Blue provides a range of self-help tools and apps for depression, anxiety and related mental health concerns.
- Black Dog Institute provides information and a series of online self-help tools and apps suitable for any device.
- Butterfly Foundation provides a range of services from information to treatment programs for eating disorders and body image issues.
- QLife is Australia’s first nationally oriented counselling and referral service for people who are LGBTQIA+. It provides nationwide, early intervention, peer-upported telephone and web-based services.
- SANE Australia provides mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.
- The Desk offers a comprehensive set of online resources to support uni students to achieve mental and physical health and wellbeing.
- Moodgym has a series of interactive resources particularly aimed at addressing depression and/or anxiety.
- Smiling Mind App assists with mindfulness meditation.
- My Wellbeing Mate App provides access to helplines, websites, guides, videos, inspiring talks, apps and more.
- Family Planning Alliance Australia provides links to services in each state related to reproductive and sexual health.
- The Western Australian government can help you find appropriate services for your needs.