Health advice

1. Health advice

Our highest priority is the safety of our students and staff and the following is provided by advice from:

We have put a range of measures in place to allow learning to continue.

For information on the University Medical Centre and COVID-19, visit their webpage.

Frequently asked questions

1-1 - What do I do if develop symptoms?

If you develop symptoms you should:

  • Not attend a University campus
  • Isolate yourself at your place residence
  • Immediately contact the Health Direct Hotline - 1800 022 222 (24/7), your usual doctor by telephone or University Medical Centre on 6488 2118 and inform them of your travel history or contact with a potential case of COVID-19

For information on COVID clinics and eligibility criteria for testing, visit the WA Department of Health website. Medical centres and hospitals should not be attended in person without phoning ahead.

If you have serious symptoms such as difficulty breathing call 000 for urgent medical help. Advise of your symptoms, travel history and/or recent close contact with a confirmed case of COVID-19.

If an ambulance is not required, you should use a personal mode of transport to minimise exposure to others when transiting to medical assessment. If using public transport, taxis or ride-sharing services you should:

  • wear a face mask
  • avoid direct contact with others
  • practise good hand and cough/sneeze hygiene.

You will be required to self-isolate while awaiting results of laboratory screening and will be contacted by the Public Health authorities with further information.

1-2 - What if I a staff member or student thinks they have COVID-19?

If a UWA staff member or student is unwell and you reasonably suspect they may have COVID-19, there are some important measures you should take:

  1. Isolate – Isolate the person to a single room, provide a face mask if available and maintain physical distancing
  2. Seek advice– Phone the Coronavirus Information Line 1800 020 080 (24/7), their treating GP or the UWA Medical Centre (6488 2118)
  3. Transport – Advise the person to travel to a COVID Testing Clinic to get tested using their personal vehicle, if possible and wear a mask at all times
  4. Instruct – Advise the staff member to remain at home until a negative test result has been received.
  5. Notify– Your manager and lodge an incident report via RiskWare

If a UWA staff member or student has been referred for COVID-19 testing and recently been on campus you should:

  1. Advise – Remind the person to self-isolate at home until a negative result is received
  2. Notify– Your manager and lodge an incident report via RiskWare

What happens if a positive test result is received?

  1. Isolate– The individual will be instructed on isolation and contact tracing requirements by the Department of Health.
  2. Identify and Inform – The University will work in conjunction with the Department of Health to identify and communicate with close contacts
  3. Clean and Disinfect – Campus Management will arrange a deep clean of the affected areas as advised by the Department of Health.
  4. Communication – When UWA is made aware of a positive case that may have implications for the UWA community, a communication will be issued and the known information posted on the UWA website and Staff Intranet.
  5. Manage- If UWA has a confirmed case, the University will liaise with the Department of Health on next steps. The individual will require a Release from Isolation letter before returning to campus.
1-3 - Does my Overseas Student Health Cover cover me for COVID-19?

Cover is available to Medibank OSHC policyholders for medical services provided in hospital and out of hospital, including PBS prescription medicines and emergency treatment. Limits, exclusions and terms and conditions apply.

Contact Medibank to discuss your individual case or read the OSHC cover summary for further details.

Student health and support: 1800 887 283 

Talk to someone about your cover: 134 148

Please note that waiting periods may apply for treatment for pre-existing conditions.

For more information, read the Medibank FAQs.

1-4 - Where can I find the latest health advice about coronavirus?

Visit the Department of Health website.

Visit the Australian Government - Department of Health website, which includes information on:

1-5 - What should I do if I need evidence of a negative COVID-19 test for visa purposes?

You should visit your GP to get a referral to a COVID clinic or a private testing lab. Please note this test may incur a fee. You should start this process several weeks in advance to allow time for appointments and test results to be returned. For more information, contact the University Medical Centre.

1-6 - Will I be eligible for the COVID vaccine as an international student in Australia?

Yes. The Australian Government will offer free vaccines to all people living in Australia, including  visa holders, to ensure the maximum possible coverage. For more information, see the Australian Government website.

1-7 - Can I view information on the COVID vaccine in my native language?

Yes. The Australian Department of Health has developed a range of resources about COVID-19 vaccines in up to 63 languages. For more information, see the Department of Health website.

1-8 - Where can I get a COVID-19 vaccination on campus?

The UWA Medical Centre offers both the Pfizer and AstraZeneca COVID-19 vaccinations. Appointments can be made via an online booking form. Book now.

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